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Opened July 1999, zOwie is the Internet's first and longest running discussion forum dedicated to Omega brand watches.

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Re: Additionally...
In Response To: Additionally... ()

: If Jared calls you back and won't offer to
: either give you the proper card and box or
: offer you a refund or exchange, be sure to
: tell them that you will be contacting Omega
: directly to complain. Jared's parent
: company, Sterling Jewelers, has a chain of
: stores that carry Omega, so I don't think
: they'll want to jeopardize their AD status
: by looking like inept morons.

: If it gets that far, you can e-mail Omega
: Headquarters in Bienne, Switzerland at
: aftersales@omega.ch and describe your
: complaint. You can also lodge a complaint
: with Omega USA by calling 1-800-766-6342.

: Good luck,
: John

thanks again, John.

I received a call back today from the ORIGINAL salesman informing me that this matter has been sent to the Jared CORPORATE office who will have their liaison to Omega look into it. I will keep you updated. Hopefully posting/updating this situation can help someone else avoid the hassles I have encountered.

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