I'll let you know how I get on with TAG and my watch dealer. One thing I was curious about was that I noticed that some watches on the back had engraved "Carrera Re-edition" on the circumference whereas others only had the Heuer logo and the model and serial no. as mine does.

Do you think TAG issued all CS311* with this special box or do you think they restricted it to ones that had the extra engraving? I've spotted a few secondhand re-editions and may call them up to see whether they are in the red case or not. I did speak briefly to TAG sales who said that as the CS311* was not a special edition but a normal line, they would not have special presentation boxes. I don't know if that's true or not. I'm going to try the Customer Service Dept as suggested by Chuck. I hope the depts aren't one and the same!