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Opened July 1999, zOwie is the Internet's first and longest running discussion forum dedicated to Omega brand watches.

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Re: Chronometer certificates
In Response To: Re: Chronometer certificates ()

: I think I am confused. You have a service issue which is covered
: under warranty. Your only doubt is if the particular location
: that you purchased from is an authorized dealer, which likely
: does not make any difference.

: Take the watch in for service! If it is covered by warranty, it
: will be no charge; if not it, still needs the service.

The issue is that the dealer told me he was authorised, which is not strictly true, therefore I wish to know if Omega will honour the warranty, the watch has started to lose 7 seconds a day and I wish to have that rectified under warranty, if it is not covered, I will get a local watchmaker to regulate it.

My point is that the dealer told me that the watch was covered by the full Omega warranty, if it is not he has lied and I wish to consider my position.

Regards,

Boyster

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