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: I got the impression that these things are more to do with issues
: of location, and proximity to another dealer. For example, in
: Cambridge we have the AD Mappin & Webb. Goldsmiths are not
: very far away, which perhaps explains why they are not given AD
: status, to preserve the apparent exclusivity of the main AD.
: In your case, the obvious first step is to contact your dealer and
: ask them to send the watch off to Omega for repair; let us know
: what they say.
Just to let you know, I had a response from Swatch UK and they said that as the dealer was authorised, they would honour the warranty on watches sold by its other outlets as long as the warranty card was correctly completed, they did not indicate to me that there would be in any doubt. Anyway I have this in writing from the email.
This is good news as the shop is not local to me so I can now go to a local AD and submit my watch for adjustment under warranty rather than having to visit the dealer I purchased it from, which is what I wanted to avoid.
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